We are dedicated to safeguarding your personal data and upholding your privacy. This Privacy Policy outlines our methods of collecting, using, sharing, and securing your information when you visit our website, make bookings, or engage with our services online or in-person.
We might gather these categories of data:
Personal Details
Full Name
Email Contact
Contact Number
Postal Address
Billing Information (securely processed via external providers)
Official ID (for verifying age and identity when needed)
Reservation & Engagement Data
Booking Records
Preferences and unique requests
Usage of services on-site (e.g., wellness facilities, dining, gaming activities)
Digital Data
Internet Protocol address
Type of Device and Web Browser
Cookies and tracking systems
Interaction data on our website (e.g., pages viewed, interactions)
We utilize your information for these purposes:
To handle bookings and appointments
To confirm your identity and age
To execute secure transactions
To customize your visit
To send confirmations and updates for bookings
To deliver support to customers
To enhance our site and offerings
To meet legal duties and regulatory standards
We do not trade your personal information. However, we might share it with:
Reliable service providers (e.g., payment facilitators, customer service platforms)
Government or law enforcement entities, as required by legislation
Partners for marketing purposes, only with your permission
We utilize cookies to better your experience, scrutinize site traffic, and provide tailored content. You can adjust your cookie settings in your browser preferences.
We apply industry-standard safeguards to shield your data from unauthorized access, loss, or improper use. Payment processes are encrypted and securely handled.
Depending on your jurisdiction, you might have the right to:
Access your personal information
Rectify or amend incorrect data
Ask for removal of your data
Revoke consent for certain data applications
Challenge or limit data processing
To use these rights, reach out using the contact details below.
We store your personal data only for as long as needed for the purposes detailed in this policy, or as mandated by applicable laws.
Our services target individuals 18 years or older. We do not intentionally collect data from children. If we find we have gathered data from a minor, we will promptly delete it.
We may modify this Privacy Policy periodically. Any updates will be published on this page with the revised date. We urge you to review it periodically.
For any inquiries or issues regarding this Privacy Policy or your information, please get in touch with us.